The role focuses on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows within a specialized team
Job Summary
The role focuses on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows within a specialized team.
Candidates will serve as strategic partners guiding customers through workflow redesign, process optimization, and operating model shifts to unlock full CLM value.
Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in-office or with customers, combined with competitive compensation including bonuses and stock grants.
Matching Summary
The role focuses on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows within a specialized team.
Salary
Base: $95,000 - $142,600 USD (Denver); Additional locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants
Skills & Requirements
Must-have
3+ years CLM experience required
3+ years customer-facing services role
Contract Lifecycle Management expertise
SaaS environment management
Strategic customer engagement leadership
Nice-to-have
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Experience in evolving incubating environments
Executive-level facilitation skills
Data-driven adoption metrics analysis
Key Requirements
3+ years experience in complex SaaS Customer Success
3+ years managing customer relationships for adoption
3+ years Contract Lifecycle Management (CLM) experience