Senior Application Support Analyst

Brightonparkbank

Pune, India
**
Unix/linux commands and scripts
Aws hands-on experience
Sql and/or oracle scripting
** Brightonparkbank is seeking a Senior Application Support Analyst in Pune, India, to maintain and enhance the bank’s critical technology infrastructure while resolving complex technical issues. The role requires a blend of technical expertise and leadership skills, focusing on proactive support, automation, and stakeholder management. **

Job Summary

  • Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
  • Develop the support model and service offering to improve the service to customers and stakeholders.
  • Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.

Matching Summary

Match Score: 75

** Brightonparkbank is seeking a Senior Application Support Analyst in Pune, India, to maintain and enhance the bank’s critical technology infrastructure while resolving complex technical issues. The role requires a blend of technical expertise and leadership skills, focusing on proactive support, automation, and stakeholder management. **

Skills & Requirements

Must-have

  • Unix/Linux commands and scripts
  • AWS hands-on experience
  • SQL and/or Oracle scripting
  • API support with ELK/Splunk/AppDynamics
  • monitoring tools and metrics utilization
  • root cause analysis of issues

Nice-to-have

  • continuous improvement mindset
  • stakeholder management skills
  • ability to work under pressure
  • proactive risk assessment
  • embedding new policies/procedures

Key Requirements

  • ITIL v3 or above foundation certified
  • Previous second line support experience
  • On call support, 24*7 available

Work Rights

Not specified

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