Senior Digital Producer

nbn

Sydney, Australia
On-site
Content creation and delivery
Digital ecosystem management
Stakeholder management
Create and deliver high-quality content across nbn’s digital ecosystem, including the public website, customer centre, email and chatbot channels

Job Summary

  • Create and deliver high-quality content across nbn’s digital ecosystem, including the public website, customer centre, email and chatbot channels.
  • Manage the content go-to-market timeline end-to-end, ensuring delivery is seamless.
  • Recommend improvements to content, UX and UI, enhancing copy and layout to improve the customer experience.

Matching Summary

Create and deliver high-quality content across nbn’s digital ecosystem, including the public website, customer centre, email and chatbot channels.

Skills & Requirements

Must-have

  • Content creation and delivery
  • Digital ecosystem management
  • Stakeholder management
  • Agile environment experience
  • HTML and URL content structures
  • Basic graphic design and multimedia editing

Nice-to-have

  • Emerging technologies interest
  • Generative AI knowledge
  • Marketing automation tools
  • Google Analytics expertise

Key Requirements

  • Hands-on experience delivering content-led initiatives
  • Adobe Experience Manager, WordPress or similar CMS platforms
  • Experience in analytics, reporting and insights generation
  • Full working rights in Australia

Work Rights

Must have full working rights in Australia

Tailored Resume

Cover Letter