Supervisor, Hr Service Center

Xumo LLC

Base: $60,520.04 - $141,843.84 usd depending on lo...
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Supervise day-to-day hr operations
Resolve complex employee escalations
Manage team performance evaluations
** Xumo LLC is seeking a Supervisor for their HR Service Center to oversee daily operations, manage employee inquiries, and enhance service delivery. The ideal candidate will have a background in HR management and strong leadership skills, with a focus on improving customer experience and team performance. **

Job Summary

  • The role is responsible for supervising the day-to-day operations of the HR Shared Service Center and serving as the primary escalation point for complex employee inquiries.
  • Candidates must hold accountability for the performance management and evaluation of direct reports while ensuring efficient workload distribution and service level expectations.
  • Comcast offers a comprehensive benefits package including personalized support for physical, financial, and emotional needs alongside competitive base pay ranges.

Matching Summary

Match Score: 75

** Xumo LLC is seeking a Supervisor for their HR Service Center to oversee daily operations, manage employee inquiries, and enhance service delivery. The ideal candidate will have a background in HR management and strong leadership skills, with a focus on improving customer experience and team performance. **

Salary

Base: $60,520.04 - $141,843.84 USD depending on location; Bonus: Eligible for non-sales positions; Benefits: Best-in-class array of options provided

Skills & Requirements

Must-have

  • Supervise day-to-day HR operations
  • Resolve complex employee escalations
  • Manage team performance evaluations
  • Analyze Net Promoter Score data
  • Operationalize HR policies and procedures

Nice-to-have

  • Strong coaching and consultation skills
  • Data-driven continuous improvement mindset
  • Flexible to work variable schedules
  • Passion for teamwork and innovation
  • Support inclusive culture initiatives

Key Requirements

  • Bachelor's Degree preferred or equivalent experience
  • 2-5 years of relevant professional experience
  • Experience in HR Shared Services environment

Work Rights

Not specified

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