Total Quality Management Specialist (bilingual)

Oscar Health

Arizona, United States
Base: $24.00 ph; bonus/equity: not specified; bene...
On-site
Bilingual in spanish
1+ years healthcare quality assurance experience
Strong quantitative and analytical skills
This role is responsible for upholding quality standardization across all lines of business within Oscar Health's Total Quality Management team

Job Summary

  • This role is responsible for upholding quality standardization across all lines of business within Oscar Health's Total Quality Management team.
  • The position involves evaluating high-complexity cases to identify root causes and ensuring resolutions meet service-level agreements.
  • Employees are eligible for benefits including medical, dental, vision, 401(k) participation, and 15 days of vacation accrual per year.

Matching Summary

This role is responsible for upholding quality standardization across all lines of business within Oscar Health's Total Quality Management team.

Salary

Base: $24.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), 15 days vacation

Skills & Requirements

Must-have

  • Bilingual in Spanish
  • 1+ years healthcare quality assurance experience
  • Strong quantitative and analytical skills
  • Experience coaching peers or auditors
  • Data review proficiency with Google Sheets

Nice-to-have

  • Auditing and quality experience
  • Experience in AI auditing programs
  • Advanced Operations Certificate Lean Six Sigma
  • Previous project oversight experience

Key Requirements

  • Bilingual in Spanish
  • 1+ years previous work experience in healthcare environment
  • 1+ years experience working with data and g-sheets
  • Experience coaching peers or auditors

Work Rights

Must reside in Arizona, Florida, Georgia, or Texas

Tailored Resume

Cover Letter