Director, Apac, Middle East & Africa Exchange Management

LSEG

Singapore
Leadership in exchange traded data
Real-time systems knowledge
Customer escalation management
This role is accountable for service & quality KPIs, customer escalations, risk, and vendor management

Job Summary

  • This role is accountable for service & quality KPIs, customer escalations, risk, and vendor management.
  • You will lead, coach, and performance manage Exchange Managers to foster a culture of resilience and innovation.
  • LSEG is committed to sustainability and values individuality within its diverse workforce.

Matching Summary

This role is accountable for service & quality KPIs, customer escalations, risk, and vendor management.

Skills & Requirements

Must-have

  • Leadership in exchange traded data
  • Real-time systems knowledge
  • Customer escalation management

Nice-to-have

  • Executive-level communication skills
  • Ability to influence stakeholders
  • Culture of accountability and innovation

Key Requirements

  • 7+ years leadership experience
  • Deep knowledge of LSEG products
  • Familiarity with risk & governance

Work Rights

Not specified

Tailored Resume

Cover Letter