Customer Technical Support Specialist

Beckman Coulter Diagnostics

Remote
Base: $26.44 - $36.00 an hour; bonus/equity: eligi...
Fully remote
Resolve complex technical issues
Distinguish hardware, reagent, software issues
Maintain quality standards
You will be asked to independently resolve complex and routine issues on the microbiology product line

Job Summary

  • You will be asked to independently resolve complex and routine issues on the microbiology product line.
  • You will be expected to use soft skills and maintain quality standards to ensure compliance.
  • Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.

Matching Summary

You will be asked to independently resolve complex and routine issues on the microbiology product line.

Salary

Base: $26.44 - $36.00 an hour; Bonus/Equity: eligible for bonus/incentive pay; Benefits: comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k)

Skills & Requirements

Must-have

  • Resolve complex technical issues
  • Distinguish hardware, reagent, software issues
  • Maintain quality standards
  • Work one weekend day

Nice-to-have

  • Continuous improvement culture
  • Belonging and unique viewpoint
  • Accelerate potential
  • Tangible impact innovation

Key Requirements

  • Associate or bachelor’s degree
  • 3+ years lab or field experience
  • Ability to articulate directions
  • Availability to work weekends

Work Rights

Not specified

Tailored Resume

Cover Letter