Basic technical knowledge of hardware and software
Strong problem-solving and analytical skills
Good customer service communication abilities
Seaboard is seeking a motivated Help Desk Intern for their Kansas City office to assist in providing technical support and gain experience in IT operations. The role involves troubleshooting hardware, software, and network issues while collaborating with senior IT personnel
Job Summary
This role offers a motivated intern the opportunity to assist in providing technical support while gaining valuable experience in IT operations.
The intern will collaborate with senior staff to diagnose issues, manage user accounts, and contribute to developing self-help resources.
Success in this position requires strong organizational skills to prioritize tasks and maintain accurate records of help desk interactions.
Matching Summary
Match Score: 75
Seaboard is seeking a motivated Help Desk Intern for their Kansas City office to assist in providing technical support and gain experience in IT operations. The role involves troubleshooting hardware, software, and network issues while collaborating with senior IT personnel.
Skills & Requirements
Must-have
Basic technical knowledge of hardware and software
Strong problem-solving and analytical skills
Good customer service communication abilities
Knowledge of Windows operating systems
Ability to work under guidance
Nice-to-have
Familiarity with help desk software tools
Interest in learning Active Directory
Continuous learning mindset for new technologies
Experience with remote support tools
Key Requirements
Interest in troubleshooting network-related issues