Analyst I Desktop Support - Field

Diamondback Energy

Fully remote
Valid driver's license required
Clean driving record within 3 years
Microsoft desktop operating systems experience
The role serves as the primary point of contact for end users, providing support via phone, email, and remote software across multiple field locations

Job Summary

  • The role serves as the primary point of contact for end users, providing support via phone, email, and remote software across multiple field locations.
  • Responsibilities include configuring, maintaining, and installing a wide array of software and hardware while diagnosing and resolving complex technical issues.
  • Candidates must possess a valid driver's license and maintain a clean driving record to frequently travel between different field sites.

Matching Summary

The role serves as the primary point of contact for end users, providing support via phone, email, and remote software across multiple field locations.

Skills & Requirements

Must-have

  • Valid driver's license required
  • Clean driving record within 3 years
  • Microsoft desktop operating systems experience
  • In-person and remote assistance capabilities
  • Hardware and software installation skills

Nice-to-have

  • Experience in fast-paced nimble environment
  • Knowledge of Oil and Gas specific software
  • Associate's degree in IT related field
  • Ability to lift 35 pounds occasionally
  • Familiarity with SAP and Microsoft Intune

Key Requirements

  • High School Diploma or GED
  • Minimum one year of IT Desktop Support experience
  • Minimum one year of Microsoft OS experience
  • Valid driver's license with clean record
  • Work authorization without visa sponsorship

Work Rights

Not specified

Tailored Resume

Cover Letter