We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP
Job Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
You will be responsible for welcoming pet parents, answering phones, managing check-ins and check-outs, handling payments, and ensuring the lobby is clean and welcoming.
Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $12-$14.00/hour DOE + tips.
Matching Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
Salary
Base: $12.00–$14.00/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance
Skills & Requirements
Must-have
answering phones with a smile
multi-line phones and computer systems
handling cash and cards
responding to complaints with patience
keeping the lobby clean
Nice-to-have
fluent in human and hound
concierge and chaos coordinator
love pets and people
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required