Team Leader - Gestion Administrative Service Clients

IR Jobs

Not specified (assumed to be hybrid or fully remote based on the nature of the role).
Experience in customer relationship management
Proven experience managing teams
Proficiency with office software suite
The job posting is for a Team Leader in Administrative Client Service at IR Jobs, focusing on managing a customer service team to enhance processes and support business evolution. The role emphasizes leadership, team communication, and continuous improvement within a culture of excellence and inclusivity

Job Summary

  • The role involves supervising the administrative team to optimize processes and support business evolution through digitalization.
  • The candidate is responsible for ensuring standardization of procedures, validating new hires' competencies, and fostering knowledge sharing.
  • The position requires active participation in recruitment, performance evaluations, and maintaining team well-being and safety.

Matching Summary

Match Score: 85

The job posting is for a Team Leader in Administrative Client Service at IR Jobs, focusing on managing a customer service team to enhance processes and support business evolution. The role emphasizes leadership, team communication, and continuous improvement within a culture of excellence and inclusivity.

Skills & Requirements

Must-have

  • Experience in customer relationship management
  • Proven experience managing teams
  • Proficiency with Office software suite
  • Hands-on experience with ERP and CRM systems
  • Strong interpersonal and communication skills

Nice-to-have

  • Experience working with healthcare professionals
  • Curious and autonomous mindset
  • Ability to question oneself and take perspective
  • Strong analytical skills and attention to detail
  • Stress management capabilities

Key Requirements

  • Minimum experience in customer relations and team management
  • Knowledge of Oracle, SAP, or SalesForce preferred
  • Experience interacting with healthcare professionals preferred

Work Rights

Not specified

Tailored Resume

Cover Letter