Fraud Investigator

Robinhood

Chicago, IL, United States
Base: $28-$33 usdph (zone 2); bonus/equity: eligib...
On-site
2+ years fraud investigation experience
Knowledge of account takeovers and identity theft
Experience with cryptocurrency payment vehicles
The Fraud Investigator is responsible for reviewing fraud alerts and determining fraud using tools and investigative skills across various payment vehicles including cryptocurrency

Job Summary

  • The Fraud Investigator is responsible for reviewing fraud alerts and determining fraud using tools and investigative skills across various payment vehicles including cryptocurrency.
  • This role requires conducting in-depth investigations and placing outbound calls to customers using strategic interview techniques to discuss account activity.
  • Robinhood offers performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and best-in-class benefits including 100% paid health insurance.

Matching Summary

The Fraud Investigator is responsible for reviewing fraud alerts and determining fraud using tools and investigative skills across various payment vehicles including cryptocurrency.

Salary

Base: $28-$33 USD/hour (Zone 2); Bonus/Equity: Eligible for bonus opportunities and equity; Benefits: 100% paid health insurance, 401(k) matching, lifestyle wallet

Skills & Requirements

Must-have

  • 2+ years fraud investigation experience
  • Knowledge of Account Takeovers and Identity Theft
  • Experience with cryptocurrency payment vehicles
  • Strategic interview techniques for outbound calls
  • Pattern detection for emerging fraud

Nice-to-have

  • Ability to think outside-the-box
  • Strong interpersonal skills
  • Experience working with cross-functional teams
  • Fast-paced environment adaptability
  • Keen attention to detail

Key Requirements

  • 2+ years experience in fraud investigations
  • In-depth knowledge of Money Movement Fraud
  • 3 days per week in-person attendance required

Work Rights

Not specified

Tailored Resume

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