Base: $18.00 ph; bonus: up to $400 monthly perform...
Remote
Fluent in english and spanish
High-volume call center experience
Remote work with reliable internet
Crash Champions is seeking a bilingual (English/Spanish) Customer Experience Associate for a fully remote position, responsible for managing customer interactions within a high-volume call center environment. The role involves scheduling appointments for collision repairs, providing customer support, and maintaining a high standard of service
Job Summary
The role supports the delivery of a consistent, best-in-class customer experience throughout the vehicle repair process.
Employees are responsible for scheduling appointments, managing rental car reservations, and resolving customer concerns via inbound and outbound communications.
The position offers competitive compensation including a base hourly rate plus performance-based bonuses up to $400 monthly.
Matching Summary
Match Score: 85
Crash Champions is seeking a bilingual (English/Spanish) Customer Experience Associate for a fully remote position, responsible for managing customer interactions within a high-volume call center environment. The role involves scheduling appointments for collision repairs, providing customer support, and maintaining a high standard of service.
Salary
Base: $18.00 per hour; Bonus: Up to $400 monthly performance incentives; Benefits: Medical, Dental, Vision, Life, Disability, 401k match