Call Center Coordinator

harriscomputer.eu

Fully remote
Handle incoming support calls
Create and route support tickets
Coordinate technical support schedules
Handle incoming support calls, create and route support tickets, and coordinate technical support schedules

Job Summary

  • Handle incoming support calls, create and route support tickets, and coordinate technical support schedules.
  • Work closely with team management and Accounts Receivable to ensure billable work is properly tracked and invoiced.
  • Fully remote work setup with opportunity for long term career potential in a collaborative and supportive work culture.

Matching Summary

Handle incoming support calls, create and route support tickets, and coordinate technical support schedules.

Skills & Requirements

Must-have

  • Handle incoming support calls
  • Create and route support tickets
  • Coordinate technical support schedules
  • Assist with administrative workflows
  • Communicate clearly with customers
  • Maintain accurate records and documentation

Nice-to-have

  • Friendly, professional, customer focused attitude
  • Collaborate effectively with remote teams
  • Familiarity with customer support ticketing systems
  • Experience scheduling appointments
  • Exposure to healthcare software or SaaS

Key Requirements

  • Ability to multitask and prioritize
  • Comfortable using ticketing systems, calendars, and basic office software

Work Rights

Not specified

Tailored Resume

Cover Letter