Customer Service Representative

Eldorado Veterinary Clinic Inc

Cornelius, NC, United States
Base: $13.00–$16.00ph; tips: included; benefits: p...
On-site
Handling phones and customers
Greeting pet parents and pets
Managing check-ins and check-outs
Eldorado Veterinary Clinic is seeking a Customer Service Representative for their Cornelius, NC location. The ideal candidate should have a passion for pets and people, along with strong communication skills and previous customer service experience

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents and their furry VIPs, answering phones, touring clients, managing check-ins/outs, handling payments, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $13.00–$16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Eldorado Veterinary Clinic is seeking a Customer Service Representative for their Cornelius, NC location. The ideal candidate should have a passion for pets and people, along with strong communication skills and previous customer service experience.

Salary

Base: $13.00–$16.00/hour; Tips: included; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • greeting pet parents and pets
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints professionally

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • community-focused pet care

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter