Assistant Director Of Student Accounts - Enrollment Management
Carnegie Mellon University
Pittsburgh, PA, US
Not specified; not specified; comprehensive benefi...
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Bachelor's degree required
Five years student accounts experience
Ferpa and federal compliance knowledge
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Carnegie Mellon University is seeking an Assistant Director of Student Accounts within its Enrollment Management division. This role involves providing exceptional customer service to students, managing student accounts, and ensuring compliance with university policies and federal regulations.
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Job Summary
The role serves as the primary contact for a diverse population of students while delivering timely customer service and problem resolution within the Enrollment Management division.
Candidates will oversee critical processes including sponsored student invoicing, payroll deductions, Perkins loan portfolios, and ensure strict adherence to federal privacy laws and regulations.
The position offers comprehensive benefits including medical insurance, retirement contributions, tuition benefits, and access to fitness centers and childcare support.
Matching Summary
Match Score: 75
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Carnegie Mellon University is seeking an Assistant Director of Student Accounts within its Enrollment Management division. This role involves providing exceptional customer service to students, managing student accounts, and ensuring compliance with university policies and federal regulations.
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Salary
Not specified; Not specified; Comprehensive benefits package included
Skills & Requirements
Must-have
Bachelor's degree required
Five years student accounts experience
FERPA and federal compliance knowledge
Nice-to-have
Master's degree preferred
Experience with Tableau analytics
Process mapping and flowchart software
Higher education sector background
WAWF system proficiency
Key Requirements
Bachelor's degree minimum; Master's preferred
Minimum five years relevant experience
Must be legally authorized to work in US
No visa sponsorship provided
Work Rights
Must be currently legally authorized to work in the United States