Host, Elite Services

Melco Resorts & Entertainment

Macau, Macau
High standard of guest relations
Exceptional presentation and communications
Meet and greet vip patrons
The Host, Elite Services is responsible for ensuring a high standard of guest relations is provided to all VIP patrons

Job Summary

  • The Host, Elite Services is responsible for ensuring a high standard of guest relations is provided to all VIP patrons.
  • Primary responsibilities include meeting and greeting VIP patrons, monitoring their needs, and ensuring the gaming floor and private salons remain clean and comfortable.
  • The role requires shift working hours as City of Dreams operates a 24 x 7 business.

Matching Summary

The Host, Elite Services is responsible for ensuring a high standard of guest relations is provided to all VIP patrons.

Skills & Requirements

Must-have

  • High standard of guest relations
  • Exceptional presentation and communications
  • Meet and Greet VIP patrons
  • Responsible service of food and beverages
  • Maintain on-floor presence
  • Issue complimentaries within patron entitlements

Nice-to-have

  • Pleasant and mature disposition
  • Ability to build rapport
  • Displays integrity
  • Enthusiastic regardless of repetitive tasks
  • Cooperative and efficient

Key Requirements

  • Prior Customer Service/Guest relations/Hospitality experience
  • Cantonese and/or Mandarin & English language skills
  • Familiarity with company products and organizational structure
  • Proficiency in Microsoft Office Suite
  • Ability to maintain confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter