Intelcom | Dragonfly is Canada’s leader in last-mile logistics with operations across three continents and more than 100 sorting stations
Job Summary
Intelcom | Dragonfly is Canada’s leader in last-mile logistics with operations across three continents and more than 100 sorting stations.
The Operations Business Analyst role involves leading system and process improvements, managing projects, and supporting operational teams with logistics technology solutions.
Employees enjoy a flexible and stimulating environment with benefits including an on-site gym, employer-provided lunch, comprehensive insurance, group RRSP, and well-being activities.
Matching Summary
Intelcom | Dragonfly is Canada’s leader in last-mile logistics with operations across three continents and more than 100 sorting stations.
Skills & Requirements
Must-have
business analysis competencies
project and time management skills
knowledge of TMS and WMS
last mile and middle mile logistics expertise
experience with sorting and automation systems
strong communication skills in English and French
stakeholder requirements management
Nice-to-have
leadership and influencing skills
problem-solving mindset
workshop facilitation experience
ability to work with ambiguity
analytical and system thinking mindset
bilingual communication skills
training and SOP creation
Key Requirements
Certification in Business Analysis or Project Management
Bachelor degree in supply chain management or related field