Customer Service cum Mailroom Officer

CBRE GWS PTE. LTD.

Singapore, Singapore
2 years call centre experience
Gce o level minimum qualification
Microsoft office suite proficiency
The role involves providing end-to-end support to resolve customer inquiries regarding facilities management issues via phone, email, or in-person

Job Summary

  • The role involves providing end-to-end support to resolve customer inquiries regarding facilities management issues via phone, email, or in-person.
  • Responsibilities include operating the FM helpdesk, maintaining CMMS records for data accuracy, and generating periodic performance reports.
  • The position also requires managing daily mailroom operations, including receiving, sorting, and distributing incoming and outgoing mail and parcels.

Matching Summary

Match Score: 75

The role involves providing end-to-end support to resolve customer inquiries regarding facilities management issues via phone, email, or in-person.

Skills & Requirements

Must-have

  • 2 years call centre experience
  • GCE O Level minimum qualification
  • Microsoft Office suite proficiency
  • FM helpdesk and CMMS record management
  • Mail sorting and courier coordination

Nice-to-have

  • Strong written communication skills
  • Vendor coordination experience
  • Invoice tracking and procurement support
  • Ability to work islandwide locations

Key Requirements

  • Minimum GCE 'O' Levels
  • At least 2 years of working experience in a call centre environment
  • Knowledge of Microsoft Office suite

Work Rights

Not specified

Tailored Resume

Cover Letter