Customer Service Admin Specialist

Agilent

Manesar, India
Not specified; pyy ranges determined by role, leve...
Not specified
End-to-end order status management
Customer query resolution via shared mailbox
Liaison with collections, tax, and contracts departments
Agilent is seeking a Customer Service Admin Specialist for its Commercial Operations team in Manesar, India. The role involves managing customer interactions and ensuring satisfaction through effective process management and operational oversight

Job Summary

  • This role is critical to driving end-to-end process management and ensuring customer satisfaction within the Commercial Operations team.
  • The specialist will oversee daily operational activities, handle customer queries, and resolve issues related to order fulfillment, repairs, and invoicing.
  • Candidates must be able to liaise with multiple internal departments including Collections, Tax, and Contracts to ensure seamless global operations.

Matching Summary

Match Score: 75

Agilent is seeking a Customer Service Admin Specialist for its Commercial Operations team in Manesar, India. The role involves managing customer interactions and ensuring satisfaction through effective process management and operational oversight.

Salary

Not specified; Pay ranges determined by role, level, and location; Individual pay determined by work location and additional factors

Skills & Requirements

Must-have

  • End-to-end order status management
  • Customer query resolution via shared mailbox
  • Liaison with Collections, Tax, and Contracts departments

Nice-to-have

  • German language proficiency
  • Experience in pre-sales or post-sales functions
  • Ability to manage complex administrative processes

Key Requirements

  • Graduate degree required
  • Typically more than 3 years of relevant experience
  • German language skills preferred

Work Rights

Not specified

Tailored Resume

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