Overnight Front Desk Supervisor

Sofitel Sydney Wentworth

Long Beach, CA, United States
Usd $30.00 ph; not specified; discounted hotel roo...
On-site
Lead overnight operations
Ensure service standards
Handle guest concerns
Lead daily overnight operations in Front Office and ensure all service standards are followed for Front Desk and Bell, while supporting Valet as needed

Job Summary

  • Lead daily overnight operations in Front Office and ensure all service standards are followed for Front Desk and Bell, while supporting Valet as needed.
  • Accept payment for guests’ accounts both at the time of registration and at checkout and maintain a house bank.
  • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.

Matching Summary

Lead daily overnight operations in Front Office and ensure all service standards are followed for Front Desk and Bell, while supporting Valet as needed.

Salary

USD $30.00 per hour; Not specified; Discounted hotel rooms and food & beverage rates

Skills & Requirements

Must-have

  • Lead overnight operations
  • Ensure service standards
  • Handle guest concerns
  • Review arrivals and departures
  • Maintain house bank
  • Follow safety policies

Nice-to-have

  • Professional friendly engaging service
  • Elevated coastal Italian cuisine
  • Dining among the stars
  • Employee engagement initiatives
  • Diversity and inclusion celebrated

Key Requirements

  • Minimum 2 years Front Office experience
  • Supervisory experience preferred
  • Proficiency in Opera Cloud and Microsoft Office
  • Ability to work in a fast-paced environment
  • Flexible availability for varied shifts

Work Rights

Not specified

Tailored Resume

Cover Letter