It Infrastructure Operations Manager

Mattr Infrastructure Technologies

Vaughan, ON, Canada
Base: $108,000-$135,000; bonus/equity: target ince...
On-site
It infrastructure operations
Global infrastructure support
Network, server/cloud, collaboration technologies
Lead the Tier 3 global infrastructure support team and oversee daily operations across network, server/cloud, and collaboration technologies

Job Summary

  • Lead the Tier 3 global infrastructure support team and oversee daily operations across network, server/cloud, and collaboration technologies.
  • Evaluate business processes and IT systems to identify opportunities for productivity gains, cost reductions, and standardization.
  • Flexible health, dental & vision benefits with HSA rollover, employer-paid insurance, and attractive incentive bonus plans.

Matching Summary

Lead the Tier 3 global infrastructure support team and oversee daily operations across network, server/cloud, and collaboration technologies.

Salary

Base: $108,000-$135,000; Bonus/Equity: target incentive; Benefits: Flexible health, dental & vision benefits with HSA rollover, Employer-paid Life, AD&D, and Disability insurance, 24/7 Employee & Family Assistance Program (EFAP), Wellness and mental health support programs, Exclusive discounts

Skills & Requirements

Must-have

  • IT infrastructure operations
  • Global infrastructure support
  • Network, server/cloud, collaboration technologies
  • Service delivery improvement
  • Technical leadership
  • Problem-solving and analytical skills

Nice-to-have

  • Customer-focused mindset
  • Process-oriented approach
  • Presenting complex information
  • Continuous improvement initiatives

Key Requirements

  • College Diploma (3 years) required
  • 7–10 years of relevant IT infrastructure experience
  • Project management capability
  • University Degree preferred
  • 10+ years of relevant IT infrastructure experience preferred

Work Rights

Not specified

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