Manager - Customer Data Management Operations

RTX (Raytheon Technologies)

Bengaluru, KA, India
Hybrid
Bachelor's degree in management or data
10-14 years relevant experience
Proven team leadership and development
The role leads a multidisciplinary team focused on driving data quality and process transformation within a dynamic global environment

Job Summary

  • The role leads a multidisciplinary team focused on driving data quality and process transformation within a dynamic global environment.
  • Success is measured through strategic alignment, operational excellence, data integrity, and sustainable issue resolution.
  • Candidates must foster a culture of accountability and agility while managing 24/7 service continuity and shift coverage.

Matching Summary

The role leads a multidisciplinary team focused on driving data quality and process transformation within a dynamic global environment.

Skills & Requirements

Must-have

  • Bachelor's degree in Management or Data
  • 10-14 years relevant experience
  • Proven team leadership and development
  • Data quality and governance frameworks
  • 24/7 service continuity management
  • Shift coverage and resource planning

Nice-to-have

  • Lean Six Sigma process improvement
  • SAP and PowerBI working knowledge
  • Sarbanes-Oxley Act compliance awareness
  • GDPR and data privacy understanding
  • Cross-functional stakeholder collaboration
  • Global Trade requirements familiarity

Key Requirements

  • Bachelor's degree with 10-14 years experience
  • Master's degree with 8+ years experience
  • Experience leading cross-functional teams
  • Strong track record in operational performance
  • Ability to manage competing priorities

Work Rights

Not specified

Tailored Resume

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