Customer Experience Advisor | S1 | Retail Banking | Maidenhead Branch

Santander

Maidenhead, United Kingdom
Base: £25,000; benefits: £500 annual cash allowanc...
Not specified (likely in-branch based on job description)
Outstanding customer service
Face to face or telephony background
Communicate effectively with customers
Santander is seeking a Customer Experience Advisor for their Maidenhead Branch, focusing on delivering excellent customer service in a retail banking environment. The role involves assisting customers with transactions and inquiries, while also contributing to a supportive team culture

Job Summary

  • Santander is evolving into a technology-driven organisation, and our people are at the heart of this journey.
  • Whether you’re helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you’ll never know what the next challenge will be.
  • Starting salary of £25,000 plus a £500 annual cash allowance to spend on our great range of benefits.

Matching Summary

Match Score: 85

Santander is seeking a Customer Experience Advisor for their Maidenhead Branch, focusing on delivering excellent customer service in a retail banking environment. The role involves assisting customers with transactions and inquiries, while also contributing to a supportive team culture.

Salary

Base: £25,000; Benefits: £500 annual cash allowance

Skills & Requirements

Must-have

  • outstanding customer service
  • face to face or telephony background
  • communicate effectively with customers
  • day-to-day transactions, queries and servicing
  • answering customer calls
  • protecting customers against fraud and scams

Nice-to-have

  • desire to go above-and-beyond
  • effective team working skills
  • flexible, can-do approach
  • openness to broad range of activities
  • ability to grow, adapt and change

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter