Stellv. Leitung Support Opus::l (m/w/d)

Dedalus Labor GmbH

Essen, Germany
Not specified; not specified; comprehensive benefi...
Fully remote
5 years direct laboratory experience
Knowledge of clinical laboratory processes
Experience with opus lis or similar systems
The role involves supporting the department head in organizational, professional, and personnel management of the Support team

Job Summary

  • The role involves supporting the department head in organizational, professional, and personnel management of the Support team.
  • Candidates will coordinate complex support cases, manage escalations, and contribute to strategic improvements in support tools and self-service solutions.
  • Dedalus offers a flexible work environment with modern hardware, private use company phones, and comprehensive insurance packages including occupational disability coverage.

Matching Summary

The role involves supporting the department head in organizational, professional, and personnel management of the Support team.

Salary

Not specified; Not specified; Comprehensive benefits package including pension and disability insurance

Skills & Requirements

Must-have

  • 5 years direct laboratory experience
  • Knowledge of clinical laboratory processes
  • Experience with Opus LIS or similar systems
  • Team leadership in technical support
  • German language proficiency

Nice-to-have

  • Strategic process improvement skills
  • Feedback loop with product management
  • Experience with automation tools
  • Strong communication abilities
  • Remote work capability

Key Requirements

  • Completed training as MTA/MTLA or degree in health sciences
  • Minimum 5 years of experience in direct laboratory environment
  • Proven experience in functional or disciplinary team leadership
  • Excellent German language skills

Work Rights

Not specified

Tailored Resume

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