Senior Application Support Analyst

Barclays

Pune, India
Unix/linux commands and scripts
AWS
Unix/linux environment management
Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations

Job Summary

  • Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
  • Develop the support model and service offering to improve the service to customers and stakeholders.
  • Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency.

Matching Summary

Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Skills & Requirements

Must-have

  • Unix/Linux commands and scripts
  • AWS
  • Unix/Linux environment management
  • SQL and/or Oracle scripting
  • API support
  • ELK, Splunk, APPD monitoring tools

Nice-to-have

  • Openshift, aPaaS
  • DevOps tools, SRE Dashboards
  • ITIL v3 or above foundation certified
  • Business analysis experience
  • Work under own initiative
  • On call support, 24*7 availability

Key Requirements

  • Hands on experience with Unix/Linux
  • Hands on experience on AWS
  • Hands on experience with SQL/Oracle scripting
  • Experience of API support
  • Basic understanding of Jenkins, Chef, Bitbucket
  • Strong analytical skills
  • Ability to communicate effectively

Work Rights

Not specified

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