This role leads the front office, security, and housekeeping departments to deliver memorable guest experiences while meeting revenue and profit goals
Job Summary
This role leads the front office, security, and housekeeping departments to deliver memorable guest experiences while meeting revenue and profit goals.
The Director of Rooms is responsible for overseeing night audits, preparing financial reports, and developing plans to increase occupancy and Average Daily Rate.
Candidates must foster a collaborative team environment, manage VIP guest interactions, and ensure strict adherence to safety and compliance regulations.
Matching Summary
Match Score: 85
This role leads the front office, security, and housekeeping departments to deliver memorable guest experiences while meeting revenue and profit goals.
Skills & Requirements
Must-have
Lead front office and housekeeping departments
Develop team performance through coaching
Oversee night audit and financial reporting
Maximize occupancy and ADR revenue goals
Ensure VIP guest service excellence
Nice-to-have
Strong local language skills required
Experience with sustainable marketing initiatives
Ability to handle crisis communication
Proven track record in upselling services
Key Requirements
Bachelor's degree in Hotel or Business Administration