Associate Member Services Representative

State Employees' Credit Union

Huntersville, NC, US
Not specified (likely office-based considering job environment description).
High school diploma or ged equivalent
Strong verbal and written communication skills
Ability to balance cash drawers and vaults
The State Employees' Credit Union is seeking an Associate Member Services Representative in Huntersville, NC, to provide foundational support in branch operations and exceptional member service. This entry-level position involves routine tasks such as managing accounts, processing transactions, and assisting members through various communication channels

Job Summary

  • The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations while delivering exemplary member service.
  • Responsibilities include processing transactions, balancing cash drawers, answering member inquiries via phone and in-person, and troubleshooting account issues.
  • Candidates must demonstrate SECU's core values of 'People Helping People' and complete the Credit Union's Core Module Program within 12 months of hire.

Matching Summary

Match Score: 75

The State Employees' Credit Union is seeking an Associate Member Services Representative in Huntersville, NC, to provide foundational support in branch operations and exceptional member service. This entry-level position involves routine tasks such as managing accounts, processing transactions, and assisting members through various communication channels.

Skills & Requirements

Must-have

  • High school diploma or GED equivalent
  • Strong verbal and written communication skills
  • Ability to balance cash drawers and vaults
  • Compliance with credit union policies and regulations
  • Confidentiality of member information

Nice-to-have

  • Bachelor's degree or CCUE Certification
  • Positive attitude toward members and teammates
  • Aptitude for developing member trust and confidence
  • Interest in financial advisory products
  • Willingness to learn CXone system

Key Requirements

  • High school diploma or GED required
  • Completion of Core Module Program within 12 months
  • No specific work authorization requirements stated

Work Rights

Not specified

Tailored Resume

Cover Letter