Retail Assistant Manager

Wbd

Oxford Street, United Kingdom
Onsite
Retail operations leadership experience
Drive commercial performance
Exceptional customer service
Warner Bros. Discovery is seeking an Assistant Store Manager for their upcoming Harry Potter flagship shop on Oxford Street, focusing on delivering exceptional customer experiences and driving retail performance. The role requires proven leadership in retail operations, strong commercial acumen, and a passion for creating immersive shopping experiences

Job Summary

  • Oversee daily operations, maintaining consistent standards across shop floor and back-of-house.
  • Recruit, develop, and motivate a high-performing team with a strong customer-first mindset.
  • Maintain compliance with health & safety, loss prevention, and emergency procedures, safeguarding staff and customers.

Matching Summary

Match Score: 85

Warner Bros. Discovery is seeking an Assistant Store Manager for their upcoming Harry Potter flagship shop on Oxford Street, focusing on delivering exceptional customer experiences and driving retail performance. The role requires proven leadership in retail operations, strong commercial acumen, and a passion for creating immersive shopping experiences.

Skills & Requirements

Must-have

  • Retail operations leadership experience
  • Drive commercial performance
  • Exceptional customer service
  • Premium merchandising standards
  • Health & safety compliance
  • Full-time, 40 hours per week

Nice-to-have

  • Storytelling techniques in retail
  • Proactive approach to improvements
  • Championing inclusion
  • Adaptable to new technologies

Key Requirements

  • Proven leadership experience in retail operations
  • Strong commercial acumen and data analysis
  • Experience managing large teams
  • Proficiency with POS and stock management systems
  • Exceptional organisational and problem-solving skills
  • Clear and effective communication skills
  • IT literate
  • Ability to deliver high standards of customer service

Work Rights

Not specified

Tailored Resume

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