FORTUNE CHEMICAL PTE. LTD. is seeking a Customer Service Coordinator to manage customer inquiries, process orders, and ensure timely delivery. The ideal candidate will possess strong organizational skills and the ability to resolve customer issues effectively
Job Summary
The role involves handling customer enquiries and ensuring accuracy in order entry.
Candidates will coordinate with production and logistics teams to ensure timely delivery of goods.
Responsibilities include monitoring order status, updating customers on schedule changes, and resolving issues promptly.
Matching Summary
Match Score: 85
FORTUNE CHEMICAL PTE. LTD. is seeking a Customer Service Coordinator to manage customer inquiries, process orders, and ensure timely delivery. The ideal candidate will possess strong organizational skills and the ability to resolve customer issues effectively.
Skills & Requirements
Must-have
Handle customer enquiries and process orders
Coordinate with production and logistics teams
Monitor order status and update customers
Resolve customer issues promptly
Ensure accurate invoicing per contracts
Nice-to-have
Strong attention to detail in data entry
Ability to work in a fast-paced environment
Excellent verbal and written communication skills
Key Requirements
Experience in customer service or order processing