Sig - Case Manager

EML

Sydney, Australia
Fully remote
Extensive customer service experience
Manage physical and psychological claims
End-to-end claims process management
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day.
  • Your empathetic and supportive approach will help injured workers navigate their recovery journey with confidence.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other and Flexibility to work from home to support work/life balance.

Matching Summary

As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • extensive customer service experience
  • manage physical and psychological claims
  • end-to-end claims process management
  • liaise with multiple stakeholders
  • determine claim liability
  • process payments
  • implement recovery and return to work outcomes

Nice-to-have

  • empathetic and supportive approach
  • customer-centric approach
  • strategic thinking and creativity
  • build rapport, confidence and trust
  • actively listen and understand
  • passionate about helping people

Key Requirements

  • allied health background or case management experience
  • work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter