Customer Service Representative

Sydney Airport

Mascot, NSW, Australia
On-site
Customer service experience
Crm system proficiency
Data entry accuracy
This 12-month max term contract is an exciting frontline customer service role, where you’ll be at the heart of the action, assisting contractors, airport workers, airlines, and visitors with ID cards, access passes, and lost property

Job Summary

  • This 12-month max term contract is an exciting frontline customer service role, where you’ll be at the heart of the action, assisting contractors, airport workers, airlines, and visitors with ID cards, access passes, and lost property.
  • As part of the Airport Service Centre team, you’ll provide outstanding service with professionalism, respect, and integrity, embodying Sydney Airport’s core values.
  • With significant capital investment in new, improved infrastructure, there’s never been a better time to expand your potential at Sydney Airport.

Matching Summary

This 12-month max term contract is an exciting frontline customer service role, where you’ll be at the heart of the action, assisting contractors, airport workers, airlines, and visitors with ID cards, access passes, and lost property.

Skills & Requirements

Must-have

  • Customer service experience
  • CRM system proficiency
  • Data entry accuracy
  • Regulatory compliance
  • Multitasking in dynamic environment
  • Strong communication skills

Nice-to-have

  • Problem-solving mindset
  • Collaborative team player
  • Positive proactive attitude
  • Adaptability to change
  • Empathy with customers

Key Requirements

  • Minimum 3 years customer service experience
  • Experience with Salesforce CRM
  • Understanding of aviation security legislation desirable

Work Rights

Not specified

Tailored Resume

Cover Letter