It command Centre Officer

State Street

Kilkenny, Ireland
It service management knowledge
Hands-on experience with itsm tools
Major incident management expertise
The IT Command Center Officer ensures production stability and service continuity across the enterprise by managing critical IT incidents

Job Summary

  • The IT Command Center Officer ensures production stability and service continuity across the enterprise by managing critical IT incidents.
  • Success in this position demands rapid decision-making and effective communication to minimize business impact during disruptions.
  • State Street is committed to fostering an environment where every employee feels valued and empowered to reach their full potential.

Matching Summary

The IT Command Center Officer ensures production stability and service continuity across the enterprise by managing critical IT incidents.

Skills & Requirements

Must-have

  • IT Service Management knowledge
  • hands-on experience with ITSM tools
  • major incident management expertise
  • weekend shift availability

Nice-to-have

  • strong communication skills
  • analytical and problem-solving skills
  • collaboration across multicultural teams

Key Requirements

  • Bachelor’s degree in Computer Science
  • strong ITSM knowledge and experience
  • proven experience managing major incidents

Work Rights

Not specified

Tailored Resume

Cover Letter