Retail Service Agent

FedEx

Kingston, Jamaica
Two years customer service experience
Cash management knowledge
Fedex warehouse operation knowledge
The role involves completing administrative tasks and coordinating front-line operations including data entry, ramp activities, and local customer service

Job Summary

  • The role involves completing administrative tasks and coordinating front-line operations including data entry, ramp activities, and local customer service.
  • Employees are responsible for advising customers on products, tracing packages, ensuring proper labeling, and checking compliance with customs documentation.
  • The position requires opening and closing the branch, maintaining a clean work area, and collaborating to optimize branch profitability.

Matching Summary

The role involves completing administrative tasks and coordinating front-line operations including data entry, ramp activities, and local customer service.

Skills & Requirements

Must-have

  • Two years customer service experience
  • Cash management knowledge
  • FedEx warehouse operation knowledge
  • Ability to lift 50 lbs
  • Maneuver packages up to 150 lbs
  • English language proficiency

Nice-to-have

  • Strong interpersonal skills
  • Problem-solving abilities
  • Attention to detail
  • Planning and organizing skills
  • Technology usage skills

Key Requirements

  • High School degree or equivalent
  • 2 years customer service experience
  • Previous FedEx SCS Warehouse experience
  • Proficiency in English

Work Rights

Not specified

Tailored Resume

Cover Letter