Call Center And Infrastructure Software Support Manager
Wind River
Multiple Locations
Manage call center operations
Software licensing management
Salesforce administration
Oversee support operations, manage the call center team, handle licensing matters, and ensure the seamless functioning and improvement of internal support websites and infrastructure
Job Summary
Oversee support operations, manage the call center team, handle licensing matters, and ensure the seamless functioning and improvement of internal support websites and infrastructure.
Recruit, select, hire, and train new personnel, effectively run the call center and licensing team, and propose and implement plans to improve support platforms and tools.
Benefits include private health care, life and accident insurance, paid time off, relocation assistance, learning and development opportunities, and tuition reimbursement.
Matching Summary
Oversee support operations, manage the call center team, handle licensing matters, and ensure the seamless functioning and improvement of internal support websites and infrastructure.