Customer Service Representative Ii | Lapa/sp

Diversey Inc

Lapa, SP, Brazil
Minimum two years employment experience
High school diploma required
Strong oral and written communication skills
The role serves as the primary liaison between customers, sales teams, and plants for order confirmations and managing delays

Job Summary

  • The role serves as the primary liaison between customers, sales teams, and plants for order confirmations and managing delays.
  • Candidates must possess strong problem-solving skills to assess and resolve obstacles ensuring a high-quality customer experience.
  • The position involves processing orders, handling invoice corrections, and managing product returns within a hybrid work model.

Matching Summary

The role serves as the primary liaison between customers, sales teams, and plants for order confirmations and managing delays.

Skills & Requirements

Must-have

  • Minimum two years employment experience
  • High School Diploma required
  • Strong oral and written communication skills
  • Ability to work in fast-paced environment
  • Order processing via email phone system

Nice-to-have

  • Bachelor's Degree preferred
  • Previous Customer Service Experience
  • SAP knowledge
  • Skilled in Outlook and Excel
  • Can-do attitude

Key Requirements

  • Minimum of two or more years of employment
  • High School Diploma (Bachelor's preferred)
  • Proficiency in Outlook and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter