Contact Center Representative I

AdventHealth

Maitland, Florida, US
Base: $15.87 - $25.38; bonus/equity: not specified...
Microsoft teams communication
Scheduling medical appointments
Electronic health records
Builds relationships with patients, consumers, and co-workers via telephone or Microsoft Teams

Job Summary

  • Builds relationships with patients, consumers, and co-workers via telephone or Microsoft Teams.
  • Accurately schedules patients for medical office visit appointments and hospital procedures.
  • Verifies patient data and insurance to ensure it is updated for accurate billing.

Matching Summary

Builds relationships with patients, consumers, and co-workers via telephone or Microsoft Teams.

Salary

Base: $15.87 - $25.38; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance, Paid Time Off, 403-B Retirement Plan, 4 Weeks 100% Paid Parental Leave, Career Development, Whole Person Well-being Resources, Mental Health Resources and Support, Pet Benefits

Skills & Requirements

Must-have

  • Microsoft Teams communication
  • scheduling medical appointments
  • electronic health records
  • patient data verification
  • computer program proficiency

Nice-to-have

  • purpose-minded team
  • wholeness of each person
  • uplift others
  • professional growth
  • spiritual growth

Key Requirements

  • High School Grad or Equiv
  • 1+ years medical setting experience
  • Knowledge of EHR
  • Call Center/Practice Telephonic Experience
  • Knowledge of TJC requirements

Work Rights

Not specified

Tailored Resume

Cover Letter