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M&T Bank is seeking a Fraud Detection Analyst to monitor and analyze transaction data to prevent fraudulent activities in a hybrid work environment. The ideal candidate should possess analytical skills and customer service experience, with a focus on fraud detection and resolution.
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Job Summary
The role involves detecting and preventing fraudulent activities by analyzing anomalous activity in a near real-time environment.
Candidates must be proficient in navigating multiple mainframe systems to locate information and complete account maintenance activities.
The position requires communicating with customers, merchants, and law enforcement to resolve potential fraud-related issues professionally.
Matching Summary
Match Score: 75
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M&T Bank is seeking a Fraud Detection Analyst to monitor and analyze transaction data to prevent fraudulent activities in a hybrid work environment. The ideal candidate should possess analytical skills and customer service experience, with a focus on fraud detection and resolution.
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Salary
Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Review real-time transaction data
Place holds on fraudulent accounts
Contact customers to verify transactions
Navigate mainframe systems
Communicate with law enforcement
Nice-to-have
Experience in financial crime field
Customer service experience
Team environment collaboration
Quick decision-making skills
Knowledge of fraud trends
Key Requirements
Associate's degree or equivalent experience
Minimum 1 year relevant work experience
Proficiency with word processing and spreadsheet software