Customer Banking Specialist - Kew

CommBank

Kew, Australia
Not specified (potentially in-person based on branch location and required hours).
Exceptional customer service delivery
Articulate financial terms clearly
Process credit product applications
CommBank is seeking a Customer Banking Specialist in Kew, Australia, to provide exceptional customer service and support for various banking needs. The role involves engaging with customers to assess their financial requirements and offer solutions, all while contributing to a risk-averse culture that prioritizes customer well-being

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Kew Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist in Kew, Australia, to provide exceptional customer service and support for various banking needs. The role involves engaging with customers to assess their financial requirements and offer solutions, all while contributing to a risk-averse culture that prioritizes customer well-being.

Skills & Requirements

Must-have

  • exceptional customer service delivery
  • articulate financial terms clearly
  • process credit product applications
  • champion risk-adverse culture
  • demonstrate in-branch technology

Nice-to-have

  • building a career with CommBank
  • improving financial wellbeing
  • holistic customer solutions

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Excellent communication skills
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter