Customer Success Manager - Financial Software

Workday

London, United Kingdom
On-site
Customer relationship coordination
Workday roadmap communication
Develop customer success plans
Customer Success is a key role to ensure Workday’s customer happiness and success

Job Summary

  • Customer Success is a key role to ensure Workday’s customer happiness and success.
  • Customer Success Management (CSM) is Workday’s liaison between our Professional Services and Production Services teams.
  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Matching Summary

Customer Success is a key role to ensure Workday’s customer happiness and success.

Skills & Requirements

Must-have

  • Customer relationship coordination
  • Workday roadmap communication
  • Develop customer success plans
  • Prioritize customer concerns
  • Facilitate solution adoption

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Empathy and shared enthusiasm
  • Curious minds

Key Requirements

  • 3-5+ years customer facing services role
  • Corporate Financial accounting experience
  • Functional domain expertise with Financial software
  • London based only

Work Rights

Not specified

Tailored Resume

Cover Letter