Operations Associate, Full Time, Days

Baystate Health

Springfield, MA, US
Base: $16.34 - $24.12 hourly; bonus/equity: not sp...
High school diploma or equivalent required
1-2 years customer service experience
Ability to work rotating days and weekends
Baystate Health is seeking a Full Time Operations Associate to join their team in Springfield, MA, focusing on patient-centered care and smooth unit operations

Job Summary

  • Baystate Health is seeking a Full Time Operations Associate to join their team in Springfield, MA, focusing on patient-centered care and smooth unit operations.
  • The role involves critical responsibilities such as tracking bed management, coordinating admissions and discharges, and serving as a resource for hospitalists and clinical staff.
  • Employees receive excellent compensation including up to 25 days of PTO, comprehensive medical benefits, and reimbursement for wellbeing activities like gym memberships.

Matching Summary

Baystate Health is seeking a Full Time Operations Associate to join their team in Springfield, MA, focusing on patient-centered care and smooth unit operations.

Salary

Base: $16.34 - $24.12 hourly; Bonus/Equity: Not specified; Benefits: Comprehensive package including medical, dental, vision, 403b match, and PTO

Skills & Requirements

Must-have

  • High School Diploma or equivalent required
  • 1-2 years customer service experience
  • Ability to work rotating days and weekends
  • Proficiency with electronic health records
  • Strong multitasking and computer literacy skills

Nice-to-have

  • Prior administrative experience in healthcare setting
  • Experience with OA Gold and BMD systems
  • Knowledge of emergency procedures
  • Ability to orient patients and families
  • Commitment to diversity and equity

Key Requirements

  • High School Diploma or GED/HiSET
  • 1-2 years customer service experience
  • Healthcare setting experience preferred
  • Availability for rotating shifts and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter