Service Coördinator Fsm

KONE Bulgaria

Den Haag, , Netherlands
Base: market conform salary; bonus/equity: not spe...
Hybrid
Realtime planning monitoring and adjustment
Service coordination between clients and technicians
Use of ai for daily planning optimization
KONE Bulgaria is seeking a Service Coordinator FSM for their Den Haag location, responsible for ensuring smooth operations between customers, technicians, and field managers. The ideal candidate should possess strong organizational and communication skills, with a focus on customer service and problem-solving

Job Summary

  • As Service Coordinator FSM at KONE, you act as the link between customers, technicians, and field managers ensuring smooth operations from maintenance to urgent repairs.
  • KONE offers a varied job at a top employer with market conform salary, 41 days off, hybrid working options, and benefits including Lease a Bike and discounts on insurance and gym memberships.
  • The company fosters an innovative and collaborative culture valuing employee engagement, sustainability, ethical business practices, and offers opportunities for career growth and work-life balance.

Matching Summary

Match Score: 85

KONE Bulgaria is seeking a Service Coordinator FSM for their Den Haag location, responsible for ensuring smooth operations between customers, technicians, and field managers. The ideal candidate should possess strong organizational and communication skills, with a focus on customer service and problem-solving.

Salary

Base: Market conform salary; Bonus/Equity: Not specified; Benefits: 41 days off, Lease a Bike, insurance and gym discounts

Skills & Requirements

Must-have

  • Realtime planning monitoring and adjustment
  • Service coordination between clients and technicians
  • Use of AI for daily planning optimization
  • Strong communication and organizational skills
  • Fulltime availability (40 hours)
  • Proficiency with MS Office

Nice-to-have

  • Experience with Salesforce
  • Service-oriented and positive attitude
  • Customer contact experience
  • Stress resistant with prioritization skills
  • Collaborative and process-aware mindset

Key Requirements

  • MBO-4 work and thinking level
  • Fulltime availability (40 hours)

Work Rights

Not specified

Tailored Resume

Cover Letter