Patient Representative

University of Arkansas for Medical Sciences

Little Rock, United States
Base: $16.82ph; $17.07 w/ ba; benefits: available ...
On-site
Patient financial counseling
Referral to sponsoring agencies
High-risk pre-certifications
The University of Arkansas for Medical Sciences is seeking a Patient Representative to assist patients with financial counseling, pre-certifications, and revenue cycle reporting. The ideal candidate should have experience in business administration or customer service, particularly in a healthcare setting

Job Summary

  • The Patient Representative works under general supervision counseling patients on their financial status and obligation.
  • This position will identify and refer the patient and/or responsible party to an appropriate sponsoring agency.
  • The position will be responsible for processing high-risk pre-certifications, develop and implement denial avoidance plans and produce reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected.

Matching Summary

Match Score: 75

The University of Arkansas for Medical Sciences is seeking a Patient Representative to assist patients with financial counseling, pre-certifications, and revenue cycle reporting. The ideal candidate should have experience in business administration or customer service, particularly in a healthcare setting.

Salary

Base: $16.82/hr; $17.07 w/ BA; Benefits: Available for benefits eligible positions

Skills & Requirements

Must-have

  • patient financial counseling
  • referral to sponsoring agencies
  • high-risk pre-certifications
  • denial avoidance plans
  • revenue cycle reporting

Nice-to-have

  • teamwork and diversity
  • collaborative healthcare organization
  • improving patient care

Key Requirements

  • High School Diploma/GED with four (4) years of experience
  • Associate degree with two (2) years of experience
  • Bachelor’s Degree
  • Knowledge of medical terminology
  • Intermediate proficiency with MS Office Suite
  • Highly proficient keyboard and telephone etiquette skills
  • General knowledge of office machines

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter