Operations Associate Manager - Lockbox

Wells Fargo

EL MONTE, CA, US
Base: $82,000.00 - $125,000.00; bonus/equity: not ...
Lockbox operations processing
Transactional and operational tasks
Process improvement identification
Supervise a team of Operation Specialists responsible for moderately complex transactional and operational tasks such as processing servicing related tasks, identifying problems, improving service levels and develop metric to measure growth and performance

Job Summary

  • Supervise a team of Operation Specialists responsible for moderately complex transactional and operational tasks such as processing servicing related tasks, identifying problems, improving service levels and develop metric to measure growth and performance.
  • Provide training, performance, evaluation and coaching of less experienced team, and make daily supervisory decisions and resolve moderately complex business issues related to team supervision, work allocation and daily operational tasks under direction of Operations management.
  • Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below.

Matching Summary

Supervise a team of Operation Specialists responsible for moderately complex transactional and operational tasks such as processing servicing related tasks, identifying problems, improving service levels and develop metric to measure growth and performance.

Salary

Base: $82,000.00 - $125,000.00; Bonus/Equity: Not specified; Benefits: Comprehensive set of benefits

Skills & Requirements

Must-have

  • Lockbox operations processing
  • Transactional and operational tasks
  • Process improvement identification
  • Risk control development
  • Team performance evaluation
  • Daily supervisory decisions

Nice-to-have

  • Customer relationship development
  • Change driven environment collaboration
  • Proactive monitoring and escalation
  • Sound risk decision making

Key Requirements

  • 2+ years of Operations experience
  • 1+ years of leadership experience

Work Rights

Not specified

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