The role supports both in-store and online retail operations by engaging customers and driving sales through excellent service
Job Summary
The role supports both in-store and online retail operations by engaging customers and driving sales through excellent service.
Employees are responsible for responding to inquiries across multiple digital platforms including TikTok, WhatsApp, and Instagram while promoting jewellery products.
The position requires maintaining accurate inventory records, handling customer complaints professionally, and supporting daily store presentation standards.
Matching Summary
Match Score: 75
The role supports both in-store and online retail operations by engaging customers and driving sales through excellent service.
Skills & Requirements
Must-have
Customer service across digital platforms
Inventory management and stock counts
Order processing and fulfillment coordination
Visual merchandising standards maintenance
Weekend and public holiday availability
Nice-to-have
Experience with TikTok live-stream activities
Knowledge of Shopify inventory systems
Strong interpersonal communication skills
Positive customer-focused mindset
Ability to multitask in fast-paced environment
Key Requirements
1-2 years of retail or customer service experience preferred