Fraud & Chargeback Coordinator

SeaWorld

Monitor internet sales for suspicious activity
Investigate and resolve irregular transactions
Analyze fraud patterns and recommend mitigation
Proactively monitor and review internet sales and transaction data for suspicious activity and possible fraud

Job Summary

  • Proactively monitor and review internet sales and transaction data for suspicious activity and possible fraud.
  • Investigate and resolve irregular transactions, maintain detailed records, analyze trends, and communicate fraud patterns to management.
  • The perks of the position include Paid Time Off, Complimentary Park Tickets and Passes, Park Discounts, Medical, Dental, and Vision Insurance, and a 401K Retirement plan.

Matching Summary

Proactively monitor and review internet sales and transaction data for suspicious activity and possible fraud.

Skills & Requirements

Must-have

  • Monitor internet sales for suspicious activity
  • Investigate and resolve irregular transactions
  • Analyze fraud patterns and recommend mitigation
  • Track and document findings for risk assessment
  • Advanced knowledge of Microsoft Office applications

Nice-to-have

  • Detail-oriented with analytical skills
  • Recognize non-obvious systems activity patterns
  • Adapt to changes in a fast-paced environment
  • Recommend process improvements

Key Requirements

  • Minimum of two years' work experience
  • Electronic payment fraud or risk operations or chargeback operations
  • Bachelor's degree in Finance, Criminal Justice or Management Information Systems preferred
  • Auditing experience preferred
  • Knowledge of PCI regulations preferred

Work Rights

Not specified

Tailored Resume

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