Guest Services Supervisor

Denny Sanford PREMIER Center

Kent, WA, United States
Base: $21.95; benefits: medical, dental, vision, 4...
Not specified (likely requires flexibility for nights, weekends, and holidays).
Oversee guest services staff
Assign duties and work locations
Provide exceptional customer service
The Guest Services Supervisor position at Denny Sanford PREMIER Center in Kent, WA, involves overseeing the Guest Services staff to ensure exceptional customer service and effective incident management. The ideal candidate will have supervisory experience in retail or customer service, be able to work flexible hours, and maintain a welcoming environment for guests

Job Summary

  • Responsible for overseeing Guest Services staff, assigning duties, and ensuring all team members provide exceptional customer service.
  • Handle guest-related incidents, ensure guests are aware of venue policies, and maintain accurate reporting standards.
  • Employees are eligible for 401K after 1 year and 1000 hours of service, with Medical, Dental & Vision benefits upon completing 1560 hours in a 365-day timeframe.

Matching Summary

Match Score: 75

The Guest Services Supervisor position at Denny Sanford PREMIER Center in Kent, WA, involves overseeing the Guest Services staff to ensure exceptional customer service and effective incident management. The ideal candidate will have supervisory experience in retail or customer service, be able to work flexible hours, and maintain a welcoming environment for guests.

Salary

Base: $21.95; Benefits: Medical, Dental, Vision, 401K; Holidays worked paid at time and a half

Skills & Requirements

Must-have

  • Oversee Guest Services staff
  • Assign duties and work locations
  • Provide exceptional customer service
  • Handle guest-related incidents
  • Ensure timely staff breaks
  • Maintain safe and welcoming environment

Nice-to-have

  • Calm and courteous demeanor
  • Work well under pressure
  • Multi-tasking ability

Key Requirements

  • 1 year supervisor experience preferred
  • Stand, walk, climb stairs for shift duration
  • Work nights, weekends, holidays
  • Communicate effectively in English
  • Work in fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter