Not specified; annual bonus: target based; benefit...
Hybrid
Fluent in english and italian
Minimum 4 years customer service experience
End-to-end order management skills
Solenis is seeking a Senior Customer Service Representative fluent in English and Italian for their Bucharest, Romania office, offering a hybrid work model. The role requires extensive customer service experience, problem-solving skills, and the ability to manage customer orders and complaints effectively
Job Summary
The Senior Customer Service Representative serves as an experienced point of contact responsible for advanced issue resolution and mentorship.
Employees will manage customer orders end-to-end while coordinating with production plants, warehouses, and logistics providers to ensure timely delivery.
The role offers a comprehensive benefits package including private medical care, life insurance, and an annual bonus based on targets.
Matching Summary
Match Score: 85
Solenis is seeking a Senior Customer Service Representative fluent in English and Italian for their Bucharest, Romania office, offering a hybrid work model. The role requires extensive customer service experience, problem-solving skills, and the ability to manage customer orders and complaints effectively.
Salary
Not specified; Annual Bonus: Target based; Benefits: Edenred package, Life Insurance, Private Medical Care, Holiday Allowance, Christmas and Easter Bonus, Extra vacation days