Learning Solutions Experience Specialist

Roche

Petaling Jaya, Malaysia
Not specified (assumed to be hybrid based on the nature of the role)
Cornerstone lms experience
Event management coordination
Customer service delivery
Roche is seeking a Learning Solutions Experience Specialist in Petaling Jaya, Malaysia, to handle data maintenance and administrative tasks within their learning management systems, while providing exceptional customer service and support for learning processes. The ideal candidate should have experience in shared service centers, event management, and a strong customer-centric approach

Job Summary

  • The role focuses on executing system data maintenance and administrative activities in Cornerstone and other Learning Management Systems to support global learning processes.
  • You will be responsible for the flawless implementation of various events and programs while ensuring a seamless user experience for participants.
  • Roche offers a culture that encourages personal expression, open dialogue, and genuine connections where every voice matters.

Matching Summary

Match Score: 85

Roche is seeking a Learning Solutions Experience Specialist in Petaling Jaya, Malaysia, to handle data maintenance and administrative tasks within their learning management systems, while providing exceptional customer service and support for learning processes. The ideal candidate should have experience in shared service centers, event management, and a strong customer-centric approach.

Skills & Requirements

Must-have

  • Cornerstone LMS experience
  • Event management coordination
  • Customer service delivery
  • Project plan execution
  • Stakeholder relationship management

Nice-to-have

  • Matrix organization experience
  • Continuous improvement mindset
  • Global process understanding
  • Financial closure skills
  • Cultural awareness in diverse teams

Key Requirements

  • Degree required
  • 1-3 years related experience
  • Experience in shared service center environment
  • Proficiency with Google Suite applications

Work Rights

Not specified

Tailored Resume

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