Specialist, Servicenow Platform Engineering - Operations Coordinator

Merck & Co., Inc., Rahway, New Jersey, USA

Hyderabad, India
Hybrid
Servicenow development
Operational support
Tier 1 and tier 2 support
Be part of an organization driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products

Job Summary

  • Be part of an organization driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
  • Provide tier 2 operational support for any issues raised with ServiceNow production deployed applications for Merck as well as coordination with other operation resources for schedules.
  • Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities.

Matching Summary

Be part of an organization driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.

Skills & Requirements

Must-have

  • ServiceNow development
  • Operational support
  • Tier 1 and Tier 2 support
  • ITIL processes
  • SDLC documentation
  • Release support

Nice-to-have

  • Enterprise collaboration tools
  • Agile development methodologies
  • Passion for data and analytics
  • Digital transformation journey

Key Requirements

  • 5+ years of working experience
  • Bachelor's degree in Computer Science or IT
  • ServiceNow Certified Application Developer (CAS)
  • ServiceNow Certified Implementation Specialist (CIS)

Work Rights

Not specified

Tailored Resume

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